J.P. Houston, TX
This letter is overdue. It gives me great pleasure to provide you feedback regarding Ideal Garage Solutions Houston Dealership, Advanced Custom Products LLC (ACP), and one of your consultants, Mr. Damon Mobley. We contacted IGS on May 2 for a consult/quote to get our small two (2) car garage reorganized to functionally accommodate an SUV, a sedan, a motorcycle, three (3) bikes and the usual garage tools/ equipment. For over one year, since we moved into our home, we have had to park one of our cars outside due to garage clutter. IGS immediately arranged for Mr. Mobley to come out to our home the next day for a consult.
Mr. Mobley promptly arrived on May 3 at the scheduled time. He took the time to listen to our goals. Before he arrived my wife and I were frankly not optimistic our goals could be met. But after listening, he explained our goals could be met and explained how, using IGS literature. We received a competitive quote a few days later and engaged IGS to reorganize our garage. What sold us primarily, however, were Mr. Mobleys listening skills, solutions oriented attitude and general disposition. He is a professional.
We scheduled the job for May 10. Mr. Mobley started on schedule at 5:00 p.m. He did an exceptional job on the installation. He worked diligently for approximately seven (7) hours and finished the entire job. During the installation process he showed us how additional IGS hardware would give us even greater room. We accepted his recommendations and bought the incremental hardware.
The garage looks great. Our functionality goals have been completely met and we have received numerous compliments on the look of the garage. It is hard to believe that a garage can be a featured room in your home. But that is the case with our home since we engaged IGS to reorganize it.
I am demanding of my service-providers and endeavor to provide feedback, both positive and negative, to help them take any necessary corrective action. Fortunately, I have only accolades for IGS, ACP and Mr. Mobley. Rest assured I will pass my opinions regarding your firm and ACP to my colleagues and friends.
Please keep up the good work.
V.B. Houston, TX
I just wanted to let you know that Damon did a great job in my garage last week. He helped immensely by helping me arrange some items in a bend that made it possible to accommodate more items. Without his help, I am sure it would have been months until it was done. We moved into a new home 2 weeks ago. I just thought you should know you have a great employee that should be recognized.
D.P. Kingwood, TX
First off, thank you for doing a fist class job on our garage. I am very pleased with the results.
We purchased our current home a little less than a year ago. We were very excited to move into a home with more space for our five kids. Once we moved, we had a garage full of boxes that we were slowly unpacking while organizing the new house. We finally got to a point about six months ago where our garage was an eyesore. We had a bed and crib that needed to be stored there, plus other large items like a car-top carrier, bicycles and bins full of holiday decorations. We really wanted to park our cars in the garage. I was very close to moving all the stuff to storage so that we could use our garage for its intended purpose when I came across the ad for Ideal Garage Solutions. Chris arrived right on time and gave me the estimate and had everything installed before lunch. My wife and I spent the afternoon getting everything sorted and stored and that evening,for the first time since we lived in the new house, we put both cars in a clean, orderly garage.
I am very pleased with the quality of the racks that were put in and Chris was very friendly and professional. For the cost of a few months storage, we have converted our garage to work for us and I could not be more pleased with the results.
K.K. Tomball, TX
I used Ideal Garage Solutions of Texas about 4 or 5 weeks ago to have some cabinetry put in and do an epoxy floor.
It was a positive experience. They were very professional, they were very clean, they got the job done when they said they would get it done and I was happy with the work. I have some nice cabinetry and they did a great job on the epoxy floor.
M.S. Montgomery, TX
I called Ideal Garage Solutions of Texas to completely re organize my garage.
They were exceptionally informed, polite, and arrived on time. I was very pleased with their service.
D.P. The Woodlands, TX
I had reviewed products on their web site, so I had a good idea of what I wanted. Damon, the installer, arrived on time, and quickly showed me where the shelves could go. After agreeing on the number and location, Damon started the work he finished quickly, and the work was very well done. I would highly recommend this company … Quality products, and quality service!
B.L. Sugarlands, TX
Ideal Garage Solutions installed two hanging storage units in our garage, allowing us to better fit our vehicles in there my moving stored items overhead. Two wall mounted bike racks were installed as well.
The job went very well. Brent was very helpful expaining everything over the phone and Damon did a great job with the installation, offered his input and advice on placement of the units, and helped with possible future solution recommendations as well. I would certainly use them again and recommend them to others as well.